Refund policy
Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Returns & Refunds
We accept refund requests within [3-7] days of delivery. To be eligible for a refund, items must be unused, in original packaging, and in the same condition you received them.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within [3-7] days of delivery with photos of the item. We will offer a replacement or full refund.
Non-Refundable Items
Certain items may not be eligible for refunds, including:
- Items marked as final sale
- Digital or personalized products (if applicable)
Shipping Times
As our products are shipped from international suppliers, delivery times may vary. Refunds will not be issued for delays caused by shipping carriers once the order has been dispatched.
Refund Processing
Once your return or refund is approved, refunds will be processed back to your original payment method within [5–10 business days].